Troubleshooting for stannah stairlift 400/420
In the unlikely event that the stairlift stops on the stairs, your stairlift has a bulit in safety feature, which allows you to manually move the stairlift.
It should only be used to move the stairlift short distance. To use the manual handwinding function:
- Ensure the battery isolator switch (on the back of the stairlift) is in the off position.
- Insert the hand winding handle through the whole at the side of the carriage, as showing in the picture.
- Press the safety pad and turn the handle in the appropriate direction as indicated on the label, on the carriage.
If you are unable to hand wind the stairlift yourself, its wise to contact your stair lift dealer, or contact Stairlift repairs
In the unlikely event that you experience a problem with your stairlift, you can use the following checklist.
If, once you have checked the list you are still experiencing problem, please call us for more advice on 08005677033.
Stairlift will not move, Green light off
Stairlift starts then stops after a short distance, warning sounder is beeping.
Stairlift will not move, Green light is on.
Power swivel does not swivel
Call stairlift engineer.
Use manual swivel lever to swivel.