0800 5677 033 easylifting@icloud.com

Terms & Conditions

Easylifting Terms and Conditions of Sale

1. Basis of Sale

Any order submitted to Easylifting Stairlifts Services by the buyer for the purchase of goods and/or installation services shall be subject to these Terms and Conditions of Sale (the “Terms”) and accepted entirely at the discretion of the Supplier. The Supplier shall confirm acceptance of any order via email or by the phone If accepted, these terms and conditions shall govern the agreement of sale between the Supplier and the Buyer.

2. Orders

Before any order is submitted to the Supplier, the Buyer must check and ensure the following:
These Terms have been read and understood;
The order form has been completed in full, ensuring that all requested information in relation to the Order are correct and accurate.

3. Supply and Install Orders

The Supplier may at its discretion contact the end-user directly to discuss, arrange, adjust or delay the installation or removal of the Goods.
If the Supplier is unable to install a stairlift for safety or other practical reasons, then the Supplier will be entitled to cancel the Buyer’s Supply
and Install Order, even if the Supplier has already accepted it, without any liability to the Buyer. Furthermore, Supplier will not be liable to the
Buyer if the installation is cancelled or refused by the end-user.
The Supplier at its discretion may charge the buyer for additional parts and components which were not included in the original Supply and
Install Order where these are judged as reasonable and necessary by the installer to complete the installation. The Buyer shall be invoiced for
these additional parts and components.

4. Cancellation

You can cancel your order at anytime, to do this, please Email us at the address shown on our website or call us “at least 24hours before the istallation date. You do not have to give any reason for cancellation. However a brief explanation will help us improve the service we offer to customers in the furture

5. Returns

Supplier offers 14 days return policy, if the buyer is not entirely happy with Goods, The supplier will arrange collection of the goods and will issue full refund.
All purchases from easylifting are protected which give you the right to cancel the purchase within 14 days after the day you receive the item.

6. Prices and Payment

The price for the Goods shall be calculated in the currency set out in the price list from time to time unless otherwise notified to the Buyer by
the Supplier.
The price is exclusive of any applicable value added tax, which the Buyer shall pay to the Supplier in addition. Unless otherwise stated.
The Buyer shall pay the full price for the Goods at the day the goods delivered and installed.

7. Warranty and Liability

The Supplier warrants that it has good title to the Goods and will transfer such title as it may have to the Buyer (or to the end user if it is a
Supply and Install Order) subject to these Terms.
The Supplier also warrants the Goods will be free from defects in material and workmanship (“Warranty”) for a period of 12 months (“Warranty
Period”) from the date of installation for a Supply and Install Order or the date of delivery for a Supply Only Order.

The Supplier’s Warranty shall not apply in respect of any defect or problem arising from wilful damage, negligence, unauthorised maintenance
work, installation or maintenance work undertaken by persons not trained by the Supplier in the servicing and/or installation of the Goods,